There are many benefits of buying new graded / ex-display appliances:

1. The greatest benefit of buying new graded/ex-display appliances is the savings made over none graded products.

2. All graded appliances are sold with the standard manufacturer’s warranty being a minimum of 1 year.

3. Most of our graded and ex display stock will only have minor cosmetic blemishes to the sides of the appliance and so none will be seen, once the machine has been installed, Some wont have any marks whatsoever.

4. Extended warranties can still be purchased on ex-display and graded appliances.

We are West Midlands largest retailer of New Graded and ex-display kitchen appliances. All the graded appliances we sell online have NEVER been used and supplied with the manufactures warranty. Our appliances listed online can be graded for various reason, these can include:

- The original packaging is damaged or missing.

- The appliance may have been displayed on the shop floor hence ex-display.

- Small blemishes or minor cosmetic marks to the appliance usually to the sides and or rear which won’t necessarily be seen once the item has been installed, All our products will have a breakdown of cosmetic marks in the description.

This means the graded & ex-display appliances we sell are priced substantially less than an equivalent brand new item.

All our graded and ex-display appliances are NEW and have never been used. To find out why a particular product has been graded you can either call our customer service team on 07884431977, contact via our email contact form or drop us a line on our live chat below.

GUARANTEE

Graded Items 

All Graded televisions sold on our website come with a Six-month 'return to base' warranty provided by us, unless otherwise stated. We offer this guarantee on all our products to demonstrate our confidence in each and every one of them. This is an excellent opportunity to save hundreds of pounds off the "Brand New" prices without compromising on quality or performance.

Refurbished Items 

All Refurbished items sold are subject to Three months Guarantee and a 7 days return or exchange, excludes Export and Wholesale deals. 

•We will exchange or fix products that fall under the 3-months guarantee if the product ceased to function or suffered from a manufacturing defect appearing within the 3 months period after the order is shipped.
•We will not accept to exchange or fix a product if the damage was caused directly or indirectly by you.
•In order to establish whether or not you may return the product to us, please contact us first.
•Upon receiving the product, we will send you a new one or take some time to fix your product. The shipping costs for returning the product to us are not subject to refund.

Please kindly note below:
•We will not accept any exchange or refund that product was damaged or broken artificial in your side or suffered damage anything directly or indirectly caused by you.
•When planning a return or exchange, please contact our customer support.
•You are fully aware of these conditions and that you agree with them without reserve.

Home Delivery

• We are pleased to offer home delivery service, allowing you to receive your orders at your doorstep. If you prefer to collect your items in person, we offer free collection from our Birmingham Unit.
• Please note that some items, such as plasma televisions due to weight restrictions and Instore items, may not be available for home delivery.
• To make a purchase, you can pay in full online and select the "standard delivery" option during checkout. The delivery charges will be added to your order. Delivery times may vary depending on stock availability, with a minimum of 2-4 working days required for delivery.

Please note that for security reasons, we can only deliver to the card billing address. If the delivery address and card address do not match, we may request identification to confirm your identity and/or address. You can provide this information via email.

Click And Collect From Birmingham Depot

• If you prefer to collect please click on 'Add to Cart' which will take you to the shopping basket.  Next click 'Check out' and select 'Pick up' from the Delivery Method. 
• Follow the step by step payment pages to complete your order.
• Once order is complete, We will contact you to arrange for pickup times. Alternatively you can call our sales team to book an appointment on 07884431977. Please note: Failure to produce the card and relevant ID means we are unable to release goods on collection.
• If you prefer to view before you buy, call us to book an appointment and we can show you the item and other offers we have. We only accept Cash or Bank transfer when buying instore.